Legal Information

G99 Terms & Conditions – What You Need to Know Before You Start

Last Updated: January 2025

This page sets out all the rules and terms for using the g99 platform in detail. Please read these terms carefully before creating an account or using any service on the platform.

Account Registration & Eligibility

To open an account on the g99 platform, users must be at least 18 years of age. As a legal citizen or resident of Bangladesh, you must complete registration with accurate and truthful information. Each user may only create one account; creating multiple accounts is strictly prohibited and may result in account termination. The name, address, mobile number, and other details provided at the time of registration must be accurate and must be updated immediately if they change. g99 may request additional documents for identity verification at any time, and certain account features may be restricted until verification is complete.

Account Security & Password

It is your sole responsibility to keep your account login credentials completely confidential. Never share your password with any third party, and always log out after using a public device. If you suspect unauthorized access to your account, change your password immediately and notify our support team. g99 will never ask for your password via email or phone; treat any such request as fraudulent. Use a strong password to keep your account secure and make it a habit to change it regularly.

Deposit, Withdrawal & Transaction Policy

All financial transactions on the g99 platform are conducted in Bangladeshi Taka (BDT). Minimum and maximum limits apply to deposits and withdrawals, and these may change in accordance with platform guidelines. Withdrawal requests generally take 1–3 business days to process, and withdrawals may be delayed if identity verification has not been completed. g99 reserves the right to conduct investigations into any suspicious or unusual transactions and may temporarily suspend an account if necessary. Using a third party's account or payment method to conduct transactions is strictly prohibited and may result in account termination.

Gaming Rules & Fair Use

All games and entertainment services on g99 are provided for personal and lawful use only. Any form of cheating, use of bots, software manipulation, or collusion with other users to gain unfair advantage is strictly prohibited. If such activity is detected, the relevant account will be immediately suspended and deposited funds may be forfeited. Each game has its own rules, and it is every user's obligation to follow them. g99 reserves the right to change game rules, payout structures, or service terms at any time, and notice of such changes will be posted on the platform.

Prohibited Activities & Account Termination

The following activities are strictly prohibited on the g99 platform: registering with false information, money laundering or suspicious financial activity, harassing or defrauding other users, and exploiting technical vulnerabilities of the platform for unfair advantage. If these rules are violated, g99 reserves the right to permanently close the account without prior notice. Whether the balance of a terminated account will be refunded depends on the nature of the violation and the outcome of the investigation. Users may also request account closure at any time, in which case any outstanding balance will be returned through the designated process.

Limitation of Liability & Dispute Resolution

G99 accepts limited liability for any financial loss or inconvenience arising from use of the g99 platform. g99 will not be held responsible for issues caused by technical errors, server outages, or third parties, but every effort will be made to resolve such issues. If you have a dispute or complaint, please contact our support team first; most issues can be resolved through direct communication. If a resolution cannot be reached through support, the dispute will be settled in accordance with the applicable laws of Bangladesh. These terms are governed by the laws of Bangladesh, and the jurisdiction of Bangladeshi courts applies to any legal matters.

Right to Modify Terms

G99 reserves the right to partially or fully modify these terms and conditions at any time. A notice will be posted on the platform before changes take effect, and a notification may be sent to the registered email address. Continued use of the platform after any changes will be deemed acceptance of the new terms. We therefore recommend visiting this page regularly to stay up to date. If you have any questions about the terms, please FAQ Page visit or contact our support team.

Done reading the terms? Get started now

Once you have read and understood all of g99's terms and conditions, create your account safely and enjoy the best mobile entertainment experience in Bangladesh. If you have any questions, visit our FAQ section.

English বাংলা