G99 believes that entertainment is truly enjoyable only when experienced mindfully and within limits. On this page, learn more about our responsible gaming policy, ways to self-regulate, and available support resources.
The well-being and safety of every user on the g99 platform is our highest priority.
On the g99 platform, you can set how long you want to play each day or each week. Enabling the session timer in your account settings will send you an automatic notification when the set time is up. Playing for long stretches without a break can cause mental fatigue, so taking regular breaks is important. Sticking to time limits keeps entertainment more enjoyable and refreshing. We recommend taking at least a 10-minute break every hour.
Set a specific budget for entertainment in advance and do not exceed that limit. g99 offers a deposit limit feature that protects you from overspending. Setting daily, weekly, or monthly deposit limits makes it easier to stay in control of your finances. Remember, money allocated for entertainment should never come from emergency funds or savings. If your budget is exceeded, the system will automatically alert you.
If you feel entertainment is getting out of control, use g99's Self-Exclusion feature. Your account can be temporarily suspended for a set period – from 24 hours up to several weeks. During the cooling-off period, you will not be able to log in to your account, which helps reduce the tendency to play excessively. This feature can be activated entirely at the user's own discretion, and our support team is available to assist. When you return after a break, enjoy your entertainment with renewed energy and mindfulness.
Age verification is mandatory when registering on the g99 platform, and users under 18 are not permitted to open an account. Parents can use parental control software on their devices to restrict access for minors. If a suspicious account is identified, we will request additional verification. Keeping children and teenagers away from online gaming is a shared family responsibility. Please contact our support team for any assistance on this matter.
Regularly reviewing your own gaming habits is an important part of responsible entertainment. Your g99 account lets you view your play history, spending statistics, and session duration. If you notice that the amount you play is gradually increasing, or that you tend to keep playing even after a loss, it is time to be cautious. When entertainment starts to cause stress or anxiety, taking a break is the wisest course of action. Mindful self-review will help you maintain a healthy and enjoyable experience.
The g99 support team is always here for you with any gaming-related concerns. Talk openly with family or friends about your gaming habits, as support from loved ones is often the most effective. In Bangladesh, you can also reach out to a professional counselor for mental health support. Remember, asking for help is not a sign of weakness – it is a sign of self-awareness. Information on responsible gaming is also available in our FAQ section.
If you notice any of the following signs in yourself, take a break immediately and seek support.